Industry Research

Patient Perspectives on Virtual Care

Do you know how patients feel about virtual care? Prior to COVID-19, it lacked broad adoption. Today, 72% of patients report having had their first virtual visit during the pandemic and the vast majority now seek it as a standard part of their future care.

In this new survey, 1,000 people share their perspectives on virtual care, as well as how health systems can improve their virtual care programs.

Download this report to see:

  • How patients learned about and accessed virtual care visits
  • What patients said about their virtual care experiences and the care they received
  • Where opportunities exist for healthcare organizations to expand their offerings to stand out to patients

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