Patient Experience

Improving the Patient Financial Experience Throughout the Patient Journey

While many healthcare providers believe that improving the patient financial experience is a critical step for their organization, few have done so successfully. Read this brief to learn strategies that increase patient satisfaction and remove key barriers to high quality care.

In this brief:

  • Providing estimates for out-of-pocket costs at point of care
  • The competitive advantage of offering new payment options
  • Reducing losses from patient nonpayment
  • Improving patient retention

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